Lots of numbers to blind you here.. but the important ones seem to be the following.. and they are still making money ..
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Consolidated Operating Results For the fourth quarter of 2009, revenue was $602.9 million compared to $571.7 million for the same quarter last year, an increase of 5.4 percent. Revenue from an acquired entity1 was $8.6 million during the fourth quarter of 2009.
For the year ended December 31, 2009, revenue was $2,375.7 million compared to $2,247.4 million for 2008, an increase of 5.7 percent. Revenue from automated services increased 16 percent in 2009 while revenue from agent-based services decreased nine percent.
Cash flow from operations was $72.1 million for the fourth quarter of 2009, a decrease of 43.1 percent over the same period in 2008. This decrease was due to the timing of the year-end payroll cycle and interest payment dates. For the year 2009, cash flow from operations was $272.9 million, 5.0 percent lower than that in 2008.
Adjusted EBITDA for the fourth quarter of 2009 was $164.6 million, or 27.3 percent of revenue, compared to $177.6 million, or 31.1 percent of revenue, for the fourth quarter of 2008. For the year 2009, Adjusted EBITDA was $647.9 million, or 27.3 percent of revenue. A reconciliation of Adjusted EBITDA to cash flow from operating activities is presented below.
Balance Sheet and Liquidity At December 31, 2009, West Corporation had cash and cash equivalents totaling $59.1 million and working capital of $175.0 million.
During the fourth quarter of 2009, the Company invested $27.3 million in capital expenditures primarily for software, equipment, information technology systems and data centers.
Acquisition The Company also announced that it acquired the assets of Stream57, LLC ("Stream57"), a leading provider of fully customizable web event and streaming media solutions and services, on December 31, 2009 for $28.2 million. Stream57's cutting-edge webcast and rich media software suite brings a new level of interactivity to online video presentations and e-learning. The business was founded in 2001 and has provided software and services for rich media delivery, webcasting and e-learning solutions for a wide range of distinguished clients, including several Fortune 1000 corporations, charities, B2B publishers, higher education institutions and health care organizations. Stream57 will be integrated with InterCall (News - Alert) to expand its offerings in the event services market.
