LexisNexis, a division of the global publishing company Reed Elsevier Plc, (FTSE 50), is an innovator in professional publishing and a pioneering solutions provider. We are changing the way the world shares information through a unique combination of authoritative content, powerful on-line research and advanced productivity tools. We have moved beyond supplying text information to delivering vibrant solutions which transform organisations.
LexisNexis is a provider of information and business solutions to help knowledge seeking professionals achieve excellence.
Why join LexisNexis:
LexisNexis Legal & Professional is about being a part of something bigger. It’s about being able to push boundaries to new levels through technology and content, innovation, collaboration with our customers, and advancing the rule of law.
We offer all our employees growth and internal mobility. We offer a good salary plus a full benefits package to include: 28.5 days’ holiday, pension including life cover, learning and development, an employee assistance programme and save As You earn scheme.
The role:
Working in our awesome and energetic Account Manager Team, the aim of the role is to grow revenue from a range of existing clients. You will be nurturing and growing existing accounts by building strong relationships with our clients.
You will be winning and implementing new business by promoting our products and services and resolving day-to-day operational and customer issues.
Key Responsibilities:
Proactive selling and negotiation of contracts for existing customers.
Retaining and growing existing customer base and identifying upsell and cross sell opportunities.
Achieving and exceeding targeted revenue for LN products.
Identifying key account issues and understanding client needs.
Showing potential clients, the value of LN products.
Building strong relationships with key stake-holders and influencers at each client.
Collaborating with the team to develop marketing programmes.
Increase product awareness, purchasing and retention of our services.
Specialist Knowledge / Skills Required:
Experience of working within a business to business environment
Experience of winning, retaining and growing new customers.
Experience of a telesales environment.
Ability to build lasting and trusting partnerships with customers.
Strong customer services and sales support background.
