This comprehensive handbook delves into the intricate relationship between artificial intelligence, law, and government regulations in society and business. With a particular focus on consumer-centric issues, chapters analyze the benefits and challenges of the expanding influence of AI systems on consumers, while shedding light on the psychological impact and potential harm posed by AI. Readers will navigate the complexities of tort law and its application to harm caused by AI, explore the legal conundrums arising from consumers utilizing digital delegates as agents, and uncover the innovative ways AI can be harnessed to enforce consumer law. This work is essential reading for anyone seeking to understand the implications of AI on the legal landscape, the future of the consumer marketplace, and the role of consumer law.
- Contents:
- Part I. Rise of AI Consumer Markets:
- 1. AI and consumers Geraint Howells
- 2. Artificial intelligence for consumers: advances in recommendation systems Luigi Portinale and Alessandro Abluton
- 3. ‘Substituted consumer’: digital content directive and damages Christiana Markou
- 4. AI enhancing consumer well-being Katarzyna de Lazari-Radek and Peter Singer
- Part II. Consumer Choice:
- 5. AI and existing EU consumer law Mateja Durovic
- 6. Using AI to influence consumer choice Eric Tjong Tjin Tai
- 7. Consumers and digital delegates Christian Twigg-Flesner
- Part III. Liability:
- 8. AI and smart consumer contracts P?nar Ça?layan Aksoy
- 9. AI, consumers and tort law: from liability to responsibility Michel Cannarsa
- 10. Liability for autonomous systems: enhancing access to justice Stefan Wrbka and Mark Fenwick
- 11. Protected by design: case of personalised advertising Agnieszka Jab?onowska, Monika Namys?owska and Dominik Lubasz
- Part IV. Harm:
- 12. AI, consumers and psychological harm Przemys?aw Pa?ka
- 13. Algorithmic exploitation of consumers Eliza Mik
- 14. Use of AI enforcement technology (EnfTech) Christine Riefa
- Part V. Application and Regulation of AI:
- 15. EU consumer law and the Artificial Intelligence Act Martin Ebers
- 16. AI platforms: safeguarding consumer rights in the EU Cristina Poncibò
- 17. AI, lawyers, and consumers Marta Infantino and Larry A. DiMatteo
- 18. Decision-Making by AI in consumer adjudication André Janssen and Tom J. Vennmanns
- 19. AI and consumers: looking forward Roger Brownsword