The Research Services Department of Arnold & Porter has an opening for a Research Content Coordinator to join our energetic, creative, and global service team. This new position is remote, but the employee must live within 50 miles of one of the following A&P US offices: New York, Newark, Washington, DC, Denver, Los Angeles, San Francisco, or Silicon Valley.
Under the direction of the firmwide Research Services management team, the Research Content Coordinator supports the department’s content delivery services including the curated news services and automated alerts on research platforms including Lexis, Westlaw, Bloomberg, and Convergence. The Research Content Coordinator also supports collection development as liaison between the Research Analysts who field and review new resource requests and the Research Operations teams who acquire and implement new resources..
Essential responsibilities include but are not limited to:
- Monitoring news alerts, tracking selected firm clients and industries, recording relevant articles in SharePoint for curation by Research Analysts, and formatting curated news reports for delivery to attorneys and management.
- Creating and maintaining workflow and templates to streamline the process of producing alerts.
- Reviewing, revising and removing automated alerts running on various research platforms including Lexis, Westlaw, Bloomberg, PACER, Pacer Pro, Courthouse News, and others.
- Shepherding requests for new acquisitions assigned by RAs through RO acquisition workflow.
- Updating A-Z List of Digital Resources with new and revised titles, links, and descriptions.
- Investigating, proposing and implementing widgets to promote use and simplify access to research content on ASpace.
- Maintaining and updating Research Teamsite as instructed.
- Performing on demand reference and documenting research services across a wide range of subject areas using a variety of print and electronic resources, including free and fee-based databases and web sites.
- Actively participating in department and other internal firm meetings.
- Bachelor’s degree required; enrollment in a Master’s in Library Science or equivalent degree from an ALA accredited school is a plus.
- At least one year of experience providing on demand reference in a law library; law firm experience is strongly preferred.
- At least one year of experience working with automated news alerts, preferably in the legal field. Familiarity with digital publishing tools and concepts a plus.
- Demonstrated ability to make cost-effective use of a wide range of print and online resources, including Westlaw, Lexis Advance, Law 360, Wolters Kluwer, and Bloomberg BNA.
- Comfortable using Microsoft Office applications, especially Word, Outlook and Excel.
- Familiarity with the Quest ticketing system a plus.
- Strong customer service orientation.
- Ability to work independently and as part of a team, prioritizing multiple projects and assignments.
- Ability to analyze, cull and summarize search results.
- Excellent oral and written communication skills.
Arnold & Porter Kaye Scholer LLP is an equal opportunity and affirmative action employer that does not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), ethnicity, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, immigration status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. All qualified applicants will receive consideration for employment without regard to any characteristic protected by local, state, or federal laws, rules, or regulations.
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Arnold & Porter Kaye Scholer LLP uses E-Verify, which is a web-based system, to confirm the eligibility of our employees to work in the United States. As an E-Verify employer, we verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). We use E-Verify because we are a federal contractor containing the Federal Acquisition Regulation (FAR) E-Verify clause. Please see the posters for details regarding E-Verify or contact Arnold & Porter’s Human Resources Department for more information. E-Verify Participation Poster and Right-to-work Poster.
