Senior Product Manager – Tax Markets
LexisNexis – Farringdon, London
Reports to: Director of Product Development (Tax Markets)
Tolley is the tax and accountancy business of LexisNexis. We are the UK’s only provider of practical tax and accountancy guidance, in-depth reference material, ground-breaking training and learning resources and unique market insight.
Established in 1916, when Charles Tolley created the world’s first tax table, Tolley has a long-established history of working in partnership with the accountancy profession to facilitate an adherence to best practice and deliver financial efficiencies.
Main Purpose of the Role:
To manage and supervise the development of online tax products and applications to deliver a better user experience, increase product penetration and support delivery of the business strategy.
Key Accountabilities:
- Responsible for creation and management of roadmap, in conjunction with Director of Product Development, for a given online tax Products.
- Manage dependencies between projects and agile development teams.
- Lead daily scrum calls where appropriate to ensure delivery of release including release management and testing activities
- Engage in regular customer research to identify developments in the customer’s business and in technology which may impact how the customer interacts with LN’s online products now and in the future.
- Analyse/interpret findings and works with the Director of Product Development to ensure product development plans meet customer needs and drives revenues.
- Prioritise scope to deliver in alignment with business strategy and market needs
- Monitor budget and report monthly to Director of Product Development
- Engage in concept development and validation and feeding outputs into roadmap
- Have understanding of wider development vision and work with counterparts to ensure roadmaps are aligned
- Foster close relations with Sales, Marketing, Product Adoption and Content teams to communicate the roadmap and progress, and ensure appropriate internal and external communications plans are in place to support releases
Metrics/KRA:
- Impact on usage and penetration of product enhancements
- Net Promoter score (customer feedback)
- Quantity and quality of contribution to business strategy
Person Specification
Essential:
- Typically of graduate calibre with evidence of expertise/ development in a particular area
- Online industry developments
- Understanding of LN’s customer base
- Online industry experience
- Publishing / media
- Product and/or content development experience
- Experience of leading and managing project teams
- Proven experience delivering solutions which enhance end user experience
- Ability to manage virtual teams and to motivate and engage others to achieve results
- Strong written and spoken communication skills
- Ability to communicate with individuals at all levels of the business
- Strong analytical skills and a keen eye for detail
- Commercial
- IT literate
- Ability to work with technical briefs
Desirable:
- Understanding of LN’s online product portfolio or similar
- Evidence of interest in online/mobile developments
- Proven experience translating business requirements into technical specifications
- Project management
- Managing budgets
- Agile product management/ownership
