Along with yesterday’s announcement of new AI features, Thomson Reuters quietly mentioned a revised commercial model that purportedly will allow customers to benefit from new advancements in Thomson Reuters’ products. The newest AI offering, CoCounsel Legal, will be offered through multiyear subscriptions with “mostly” increased annual fees. According to TR, these subscriptions will include continual upgrades at no additional cost.
Admittedly, it sounds a little cryptic. But if I’m following the idea correctly, the concept is similar to Microsoft 365: you pay a subscription and then as upgrades occur, your cost goes up some but you automatically get the upgrade. The concept addresses, at least marginally, a couple of problems most legal vendors present to their customers, particularly when it comes to AI-related offerings, at least in my opinion.
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