Manager, Library Relations Practising Law Institute New York, NY 10036

Full Job Description

Overview:

Join PLI and represent the legal community’s premier provider of continuing education and research services as a Manager, Library Relations in our New York office. Work in a collaborative environment with a diverse employee community that prides itself on a genuine commitment to a work-life balance (3+ weeks of vacation days and hybrid remote/in-person schedules for most roles!). Grow your career in this customer facing role and help us to maintain relationships within the library community and promote customer retention for PLI Press products including PLI PLUS, our award-winning research database.

For more than 80 years, PLI has served the legal community with innovative products and quality programming, building a sterling reputation spanning the country.

KEY RESPONSIBILITIES

Customer relations and outreach for Law Firm, Law School, Government, and Corporate customers
Serve as primary account manager for some law school and special accounts
Work to ensure account retention for PLI PLUS
Provide PLI PLUS training through web conference and onsite visits
Attend industry events and conferences to promote PLI and bring back knowledge and insight
Support sales and marketing initiatives to promote PLI products
Support the development of PLI PLUS products by providing customer feedback and market insights
Create and update documentation to support PLI PLUS customers
Manage print and PLI PLUS subscriptions
Perform other related tasks as requested by supervisor
Travel is required
Other duties, as assigned.

QUALIFICATIONS AND REQUIREMENTS

Advanced Academic Credentials required, MLS preferred or comparable experience
1-2 years of experience relevant to library science and/or customer relations required
Excellent communication and interpersonal skills, including public presentation skills
Attention to detail and strong organizational skills
Excellent time management skills
Ability to plan and effectively manage multiple projects
Ability to meet deadlines and work professionally under pressure
Effective decision making
Experience in law libraries, law schools, or the publishing industry preferred

Your benefits at PLI

PLI offers a generous benefits package and is committed to creating an interesting, collegial, and supportive work environment:

Medical, dental and vision plans for employees and their families
Generous employer contribution to employee retirement savings account
Ample paid time off and holidays, summer Fridays
Flexible hybrid remote/in-person scheduling for most roles
Unlimited access to LinkedIn Learning web-based training along with other career development opportunities
Work-life balance initiatives
One-time $500 Home Office Allowance
Gym/Wellness Allowance of up to $300 each calendar year

Compensation Range for this position

$68,000 – $72,000 per annum

(Exact compensation may vary based on skills, experience, and location.)

About PLI

Practising Law Institute (“PLI”) is a nonprofit learning organization dedicated to keeping attorneys and professionals at the forefront of knowledge and expertise, as well as preparing them to fulfill their pro bono responsibilities.

Chartered by the Regents of the University of the State of New York, PLI was founded in 1933 by Harold P. Seligson. The organization provides the highest quality, accredited, continuing legal and professional education programs in a variety of formats. PLI publishes a comprehensive library of Treatises, Course Handbooks, Answer Books and Journals also available through the PLI PLUS online platform. The essence of PLI’s mission is its commitment to the pro bono community.

Only those applicants who meet our requirements for this position will be contacted.

Practising Law Institute is an equal opportunity employer. More information about PLI may be found on our website www.pli.edu.

EEO Statement: PLI is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state or local law.