Malaysia: AskAILA is an AI-based virtual legal advisor, but it can’t replace a lawyer

Shang & Co, a Malaysian law firm that specialises in employment law, says that this is “Malaysia’s first artificial legal assistant”.

The idea is to provide legal advice to employers and employees—at a fraction of the cost of legal advice that you’d get from a law firm in Malaysia. The firm says that legal information may not be easily accessible to those who are in employment disputes, and conventional legal advice is generally very costly (particularly during these times). Dato’ Fion, AskAILA Founder explains that AskAILA is a “preemptive solution” for those who are disputing employment issues:

“Letting an employee go is not an easy choice for any employer. Meanwhile, for employees, losing a job without a potential alternative is very daunting. Understanding the sensitivity of the situation, we created AskAILA as a preemptive solution for both parties to seek legal advice and guidance when discussing employment terms, be it termination or otherwise.

“Ultimately, our vision is to prevent unnecessarily time-consuming and costly employment disputes by ensuring that both employer and employee are armed with adequate legal knowledge and guidance.”

How does AskAILA work, and how much does it cost?

The AI-based application has been trained and equipped with Malaysian labour law and regulations, providing virtual assistance around the clock for HR-related matters. This assistance can come in the form of HR sample documents and checklists, which should help to reduce errors and non-compliance—which consequently should help to save on litigation costs and damages.



AskAILA is an AI-based virtual legal advisor, but it can’t replace a lawyer