A top 10 law firm is seeking a Knowledge Operations Officer to join their highly regarded Knowledge and Information Team that focuses on M&A and Private Equity. The team ensures that all internal clients have access to information resources that meet the Firm’s business needs. If you are looking for a role with a truly international perspective and the opportunity to continuously develop your skills and knowledge then this role is for you!
Main responsibilities include:
- Assist in projects relating to the development of and access to products using the internal knowledge systems
- Attend deal reviews to capture knowhow and contribute to raising awareness of submitting knowhow
- Handle a range of enquiries from internal clients to established service levels
- Provide information that will enable internal clients to carry out legal research
- Maintain and act as the main point of contact for the Corporate Finance Intranet
- Ensure content is up to date and readily accessible
- Assist in the design and development of new products that will enhance ready access to knowledge
- Ensure internal clients are aware of all relevant information resources
- Help identify training opportunities for existing clients and new joiners and contribute to their development and delivery
- Design and run trainee induction
- Assist with projects aimed at improving access to and delivery of knowledge
- Contribute to Bound Volumes Re-imagined to improve the capture of and access to deal history documentation
- Participate in the Newsdesk competitor review
- Assist in the testing of new online services and provision of feedback
- Promote the use of key Corporate external databases
- Organise uploading of new content. Promote content internally and on social media
To be considered for this role you will need the following skills and experience:
- Bachelors degree or equivalent
- Experience of working in a knowledge and information role within a law firm, preferably within Corporate
- An interest or some experience in legal or commercial research
- Experience in creating and editing web pages is required
- Experience in MS Word, Excel, PowerPoint and Outlook required as well as good general technical skills in order to use and help maintain the various information systems and interfaces
- Knowledge of iManage and online meeting and training platforms preferred
- Make decisions within clear guidelines and take initiative when required
- Organise and prioritise workload effectively
https://www.cbresourcing.com/job/knowledge-operations-officer,-law-12-month-ftc-62.aspx
