Yahho / Channel 7 News reports that….
About six months ago he was approached by a Sydney law firm that thought the system could be replicated in Australia and offered help to bring it here.
Today, Australians will now be able to access the system that successfully contested 160,000 parking tickets across London and New York just months after launching in 2016.
Mr Browder says the DoNotPay chatbot – which is powered by a type of artificial intelligence – has a 60 per cent success rate when disputing parking infringements in those markets.
“We’ve appealed over $20 million in the US and the UK and we expect a similar rate (of success) in Australia,” he said.
So how does DoNotPay work?
Once described by the BBC as “the Robin Hood of the internet”, Mr Browder and his company rely on a deep understanding of the minutia of consumer law and deploy purpose-built software to exploit that understanding on an automated scale.
The service is completely free and doesn’t collect or use your data. Users can log on and will be asked a bunch of questions by the “lawyer” chat bot, enabling it to sniff out a legal technicality to challenge the ticket.
“It plays a game of 20 questions with the user to match them with a defence. It has a back and forth discussion with them,” Mr Browder explained.
After uploading a picture of the infringement notice, the user goes through a number of simple steps with the bot.
“It asks for the location and once it figures out a defence then it uses all of that information to generate a letter with all of the (mitigating) laws plugged in that can be submitted to the local government.”
In Australia, DoNotPay is testing automatic submission in some jurisdictions, but in other areas users will need to print off the letter and send it to authorities along with their infringement notice to contest the fine.
“The biggest reason parking tickets are dismissed in Australia, unsurprisingly, is the signage. There are all these rules around signage and if they’re not followed around 50 per cent of parking tickets, I estimate, can be appealed for just that reason,” Mr Browder said.
Source: https://au.news.yahoo.com/easy-way-to-get-out-of-paying-parking-tickets-011736079.html
