Australia: People over profits: how the pandemic ‘humanised’ law firms

The AFR writes ( we’d love to believe it!)

Australia’s biggest law firms say there has been “a fundamental shift in the relationship between employers and employees” over the past year, with greater trust and more emphasis on wellbeing.

The Australian Financial Review Law Partnership Survey asked the firms involved what had been the biggest lesson from the pandemic, and the overwhelming majority nominated personal factors.

Empathy lesson: Andrew Pike of Herbert Smith Freehills. Peter Braig

Andrew Pike, the Australia/Asia boss for Herbert Smith Freehills, said the firm had “doubled down on the people piece over the past 12 months”.

“What COVID has done has probably humanised our approach to work, and we’re looking to continue that into the future,” he said.

The biggest lesson of the past 12 months was “around the importance of empathy in business”.

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