Well worth a read if you have 5 minutes.
They write
Technology continues to flourish in the legal community as online marketplaces provide impressive transparent legal support services to law firms. There are service providers such as process servers, stenographers, virtual receptionists, interpreters, document creators, and more that are all valuable for the discovery process in litigation, and all those services are now easily accessible through direct marketplace technology.
With newfound marketplaces, the legal industry is hesitant to accept these access-to-justice advances. Why the hesitancy?
Marketplaces are the ultimate way for legal support services to improve systems with unique and time-saving features. Online platforms bring transparency to law firms, providing a means to compare and make the best selection of services that are easily outsourced. One of the most frustrating factors for any industry is not knowing charges, experience level, actual availability, or certification levels at the time of hiring professional services. By taking advantage of market listings online, oligopolies are essentially eliminated with the vast access to marketplace services. A marketplace option is an incredible tool that exposes not only costs but also can expose experience and professionalism with ratings by peers. These features save time without having to follow up with phone calls and emails regarding references. The information is comparable by multiple service providers and is already available for your review by trusted peers.
Full article https://www.lawtechnologytoday.org/2021/08/marketplaces-and-law-firms/
