Article: Conversational AI set to reshape legal knowledge work

Legal knowledge management is set to shift towards conversational artificial intelligence interfaces and tighter human-AI collaboration in 2026, according to Lexsoft Systems chief executive Carlos García-Egocheaga.

García-Egocheaga said lawyers will rely on AI agents as their main gateway into knowledge systems, client data and business platforms. He forecast that these tools will take on multi-step work rather than deliver lists of search results.

The comments reflect growing interest in generative AI across commercial law firms. Many firms are now testing tools that sit between document repositories and practice systems.

García-Egocheaga said conversational systems such as Copilot, Claude and Gemini will become the default interface for legal professionals. He said these agents will handle context, infer intent and orchestrate access to multiple systems.

Lawyers will describe what they want in everyday language. The AI agent will break down the request into tasks and call other specialist agents in the background.

In García-Egocheaga’s view, this will mark a departure from keyword search. It will also change how lawyers think about knowledge management tools.

He described a scenario in which a lawyer issues a single instruction. The AI must locate a relevant share purchase agreement with specific geographic and jurisdictional features. The same agent must then use contract management software and CRM data to generate a new version and send the document link by email.

That scenario relies on links between knowledge systems, contract platforms and client databases. It also relies on AI agents that can sequence tasks and pass results between systems.

“Knowledge search is now merely the entry point for comprehensive, automated task sequences,” said García-Egocheaga, CEO, Lexsoft Systems.

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https://itbrief.co.uk/story/conversational-ai-set-to-reshape-legal-knowledge-work