s generative AI (GenAI) tools become increasingly common in professional settings, the legal industry faces unique challenges and opportunities. Consumer-grade GenAI tools like ChatGPT have captured public attention, but they lack the specialized knowledge and reliability required for professional legal work, where the stakes are particularly high. Incorrect information can lead to malpractice claims, ethical violations, and professional discipline. Authoritative content is vital for professional-grade GenAI tools, such as Thomson Reuters CoCounsel.
We recently talked with Matthew Heagerty, Vice President of Product for CoCounsel skills at Thomson Reuters, to discuss the critical role of authoritative content in professional-grade GenAI. Having joined Thomson Reuters through the Casetext acquisition, Matthew brings his extensive experience building a GenAI legal assistant and integrating it with Thomson Reuters solutions. He oversees the development of specialized GenAI capabilities providing more guardrails than commercially available chat assistants like ChatGPT or Google Gemini.
Our conversation explores what makes professional-grade GenAI different, the importance of verifiable information sources, and how testing ensures reliability.
He shared what every legal professional should consider when evaluating GenAI tools for their practice.
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