From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference services.

The new fifth edition of Reference and Information Services: An Introduction contains everything from a basic template for the skills required and expectations demanded of the reference librarian to a new chapter dedicated to health information.

Get your copy now – and don’t forget #CILIP members get 35% discount on all Facet Publishing titles!